Teams Premium ($120/year) adds A.I. notes, suggested tasks and personalized highlights powered by GPT-3.5 to address meeting fatigue. The Pandemic drove a 252% increase in weekly meeting time along with WFH professionals. All these new meetings contributed to the 77% of full-time workers who reported experiencing burnout in a Deloitte survey. Yet meetings are where decisions and consensus happen, the heart of corporate strategy [...]
Microsoft’s transformation from on-premise enterprise to global cloud omni-platform has CXO’s asking “Why not just use Microsoft?” As a former product manager (mid-2000’s) for enterprise #Infogov and #ediscovery products that delivered mature features and clear ROI it was easy to answer that question. Now that Microsoft’s portfolio seems to check every RFP feature box it is a much tougher question. The pandemic forced corporations [...]
My thanks to Rob for this aggregate perspective of his ongoing pricing surveys. I thought that I would highlight or interpret some trends in light of pre-post pandemic impact. Overall Collection Costs: Clear rise in analyst rates in response to the tightening labor market. I would also posit that the explosion of remote/mobile employees contributes to the impact with more complex data types. Overall [...]
The Pandemic driven move to hybrid and remote work has created an explosion of apps addressing the myriad challenges facing digital professionals. Once upon a time I knew every search engine, indexing technology, task manager, note taking or similar productivity product on the market. Those days are long gone. Clients and peers regularly ask my opinion of tools that I have never heard of. [...]
For some of the new readers, eDJ Briefings are a chance to catch up with the latest from providers kind enough to sit down with me and talk candidly. At Legal Week I no longer do formal presentations or demos. Instead I ask execs to give me the top three points they would like to convey to you and the market. We sometimes get [...]
I hope that you join Dave Scott and myself for the Veritas Compliance Portfolio Winter Announcement webinar this Wednesday January 19th at 10am CST. Join us to hear about all the new capabilities of Veritas (formerly Symantec) Digital Compliance portfolio. Dave will cover all the new data sources and features from Enterprise Vault, eDiscovery Platform and more. I have been invited to discuss the [...]
It has been a while since I caught up with my friend Joe Bartolo. Knovos has evolved from their service provider roots (Capital Novus) into a broad, diverse legal technology company. Despite Relativity’s dominance of the large matter review market, mid-market players like Knovos seem to be gaining traction with usable, focused products that meet specific customer requirements. eDiscovery functionality, performance and innovation can [...]
When my old friend Michael Lappin took a role at Ligl (formerly Vertical Discovery) I knew that I needed to see what had lured him there. Ligl is providing what they call an ‘orchestration hub’ for corporate and firm eDiscovery teams. Despite MSFT’s efforts and the ongoing eDiscovery market consolidation, most of these teams are still cobbling together ‘Frankentech’ to track and manage their [...]
Lost in all the hype around market consolidation and IPOs is the sad truth that the vast majority of legal technology is destined to end up in the digital dust bin. Thompson Reuters announced the retirement of eDiscovery Point by June 2022. Launched in 2016 and fueled by the CaseLogistix IP/talent TR acquired in 2010, eDiscovery Point never seemed to gain market traction against [...]
eDiscovery Related Markets My thanks to the peers who took the time to question my belief that the eDiscovery market has always been undervalued or mis-defined in annual market sizing reports. I do not doubt the effort and diligence of analysts, marketing teams and consultants who have aggregated public and best available private revenue numbers from eDiscovery tech and service companies. Instead, [...]